Quick Contact Options
Choose the most convenient way to reach out to our support team
Call Helpline
Toll-free | 24/7 Support
Send Email
Response within 24 hours
Visit Office
Timings: 10:30 - 17:00 (Monday - Saturday)
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours.
Our Contact Information
Head Office
Society for Elimination of Rural Poverty
5-9-22
My Home Sarovar Plaza
Birla Temple Road
Ambedkar Colony
Khairtabad
Hyderabad
Telangana 500063.
040-23298568
1800-123-4567 (Toll-free)
info@social.com
Working Hours
Visit Our Head Office
My Home Sarovar Plaza, Hyderabad - Telangana Government Complex
Frequently Asked Questions
Quick answers to common questions about contacting our support team
What are your working hours?
Our head office is open 10:30 - 17:00 (Monday - Saturday), and Saturdays from 9:00 AM to 2:00 PM. The helpline is always available during working hours.
How long does it take to get a response?
Email inquiries typically receive a response within 24 hours. For urgent matters, please call our helpline for immediate assistance.
What documents do I need for SERP registration?
You need Aadhaar card, proof of residence, and passport-size photographs. Complete documents list is available on our website or through helpline.
Can I visit without an appointment?
Yes, you can visit our offices during working hours. However, for specialized departments, we recommend calling ahead to ensure availability.
Do you have regional language support?
Yes, our support team is fluent in Telugu, Hindi, and English. We can arrange interpreters for other regional languages if needed.
How can I track my complaint status?
You will receive a complaint reference number when you submit. Use this number to track status on our website or call the helpline.